Great customer service
Tuesday, July 15th, 2008It all starts with customer service.
From there people will buy your <thing>.
Today I talk about Apple.
Last year I had a buzzing noise in my Mac Book Pro, read the support site, talked to the people on the phone, and finally brought it in. Problem with the inverter and it needs to be replaced.
Grr, I don’t want to go without it!
Last Friday, a good friend of mine had a problem with his Mac Book Pro, though different, received the same response as I gave, and needed the same kind of love.
